Ordering the Services

The Client wishing to order the Services must validate the corresponding Quote within the period indicated on the Quote or in the "Contractual Documents" section, by any written means, including email.

Acceptance of these General Terms and Conditions is materialized by the validation of a Quote.

Any validation of a Quote, whether express or implied, implies full and unconditional acceptance of these General Terms and Conditions, in their version in effect on the date of the relevant Quote. Any acceptance with reservations is considered null and void.

Krisspy AI will open an account on behalf of the Client (also referred to as the "Account").

User Account Creation

Once the Account is created, the Client can freely create access for Users (the "User Account") to enable them to make modifications to the Functional Mockups. The number of Users may be limited as specified in the standard Offer subscribed to or in the signed Quote.

The Client is solely responsible for the accesses created for Users and their use of the Solution.

Access to the Solution by Contributors

The Client may grant access to the Solution to Contributors to collect their advice or suggestions. Contributors do not need to create an account. They cannot modify the Functional Mockups, and if they wish to do so, they must create a User Account.

Description of Services

General Provisions

The Client acknowledges:

• That they are aware of the characteristics and constraints, including technical aspects, of the Services.

• That the provision of the Services requires an Internet connection and that the quality of the Services depends on this connection, for which Krisspy AI is not responsible.

Depending on the chosen offer, the Client will have access to the Services described in the Quote or to all or part of the Services described on the Solution.

Service Description

Providing the Brief

To benefit from the Services, the Client must provide a Brief, whether detailed or not, corresponding to the desired Platform, including functionality, architecture, and design specifications. The Client may also connect a Figma account or any other tool specified as compatible on the Solution to enhance elements developed using these tools.

Once the Brief is completed, the Solution will suggest refinements to the Client.

Content Generation by the Solution

Once the Brief is completed, the Client can generate the Platform’s architecture and obtain Functional Mockups through the Solution.

The Client is informed that each generation, whether by themselves or a User, consumes Credits. The Client will have the option to refine and improve each Content generated by the Solution, subject to available Credits.

The Client is responsible for actions taken by Users, including the Content generated.

Use of a Copilot

The Client can use a Copilot within the Solution to apply suggested modifications. Any use of the Copilot consumes Credits.

Modification of Subscription

Clients subscribed to an annual plan can upgrade to a higher plan at any time. However, downgrades to a lower plan are only effective at the end of the current commitment period. For monthly plans, upgrades take effect immediately, while downgrades apply at the next billing cycle.

Maintenance, Hosting, and Support

Maintenance

The Client benefits from maintenance services, including corrective and evolutionary maintenance, throughout the Service period. Access to the Solution may be limited or suspended during this period.

Krisspy AI commits to providing corrective maintenance to address any detected malfunctions or bugs in the Solution.

The Client also benefits from evolutionary maintenance, which Krisspy AI may implement automatically and without prior notice, including feature improvements, new functionality additions, and technical upgrades.

Access to the Solution may be restricted or suspended for scheduled maintenance, which may include corrective and evolutionary maintenance operations.

Hosting

Krisspy AI ensures, under a best-effort obligation, the hosting of the Solution and the data produced on it via a professional hosting provider, with servers located in the European Union.

Support

For any difficulties encountered while using the Services, the Client can contact Krisspy AI at help@krisspy.ai.

The support service is available Monday to Friday, excluding public holidays, from 9 AM to 6 PM (Paris time). Depending on the identified issue, Krisspy AI will estimate a response time and inform the Client.

Force Majeure

Krisspy AI shall not be held liable for any failure or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, government regulations, cyberattacks, widespread service provider failures, or any other event constituting force majeure. If such an event occurs, Krisspy AI will make reasonable efforts to minimize service disruption. If the force majeure event continues for more than 30 days, either party may terminate the contract without any compensation being due.

Sanctions for Misuse

Krisspy AI reserves the right to suspend or terminate access to its services in case of misuse, including but not limited to:

• Use of the Solution for fraudulent or illegal activities.

• Violation of intellectual property rights.

• Sharing of the account with unauthorized parties.

• Any action that disrupts the integrity, security, or performance of the Solution.

Krisspy AI will notify the Client of any violation and may, at its discretion, suspend access immediately or terminate the contract.

Commercial References

Unless explicitly stated otherwise by the Client in writing, Krisspy AI is authorized to use the Client's name, logo, and brand as a commercial reference in its marketing and promotional materials.

Credit Usage

Each subscription includes a set amount of Credits, which are consumed based on the Client's use of the Solution. The standard consumption rates are as follows:

• Creating a new screen: 10 Credits

• Iteration on an existing screen: 5 Credits

• AI enhancement of a design: 2 Credits

• Adding a component: 10 Credits

These values may be adjusted periodically, and the updated rates will be displayed within the Solution.

Subscription and Cancellation Policy

All subscriptions to Krisspy AI services are subject to an engagement period, either monthly or annually, as selected by the Client at the time of subscription.

By subscribing to the service, the Client acknowledges and agrees that:

• Monthly and annual subscriptions cannot be canceled before the end of the commitment period.

• No refunds or partial reimbursements will be issued for early termination.

• The Client is responsible for managing and canceling their subscription before the renewal date if they do not wish to continue the service.

• If no cancellation is made, the subscription will automatically renew for the same duration as the initial commitment period.

Since Krisspy AI services provide immediate access to premium features and AI-based content generation, the Client explicitly waives any right of withdrawal as soon as the service is accessed or used.

For subscription management or cancellation requests, the Client can contact help@krisspy.ai.

Mr. Sofiane Benabdallah, acting as Chief Executive Officer.

The trust you place in us when using our platform is our top priority. That’s why we do everything we can to ensure you can maintain that trust every day.
These Terms and Conditions ("Terms") apply to all our services and are intended to set out the rules you must follow when using our website and platform, under all versions ending in krisspy.io ("Website"), as well as our App. They also define the terms that govern the provision and use of the Service.
Before subscribing to any of our plans, you acknowledge that you have read the Terms applicable to the entire Service, and that you had the time and the necessary skills to evaluate the Service and ensure that it meets your needs.

Any use of the Service automatically implies your full and unconditional acceptance of the Terms. You also accept these Terms when you register for the Service.
The Service is accessible to anyone who has full legal capacity to accept and comply with the Terms. If you do not meet this requirement, you may only access the Service with the consent of your legal representative.
Furthermore, any person with full legal capacity to enter into a contract is deemed to be acting on behalf of the entity they represent, in accordance with their legal authority. Acceptance must be complete and unconditional.
Any conditional acceptance shall be considered null and void. If you do not agree to be bound by the Terms, you may not use the Service.

Registering automatically triggers the creation of an account in your name, allowing you to use the Service through the formats and technical means we deem appropriate to provide it.

To create an account on our Platform, you must be a natural person of legal age, with full legal capacity to enter into commitments under these Terms. As the account administrator, you may create access for multiple users and contributors. You are solely responsible for managing these access permissions.

Your account is strictly personal. You therefore agree to provide the necessary identification information for account creation personally, accurately, truthfully, and completely. You must also notify us of any changes to the information required for normal use of the Platform.

You are expressly prohibited from creating, holding, or managing multiple accounts under your identity. It is strictly forbidden to create multiple accounts or use identifiers, email addresses, or other information that identifies the same person. This restriction applies in the context of enforcing these Terms and aims to ensure the integrity and uniqueness of accounts associated with you as an administrator.

You can access your account by logging into the Platform using your username and password. We recommend using a strong password (including numbers, uppercase and lowercase letters, and punctuation marks) to enhance the security of your account access, and to change your password regularly via your account settings.

You are responsible for maintaining the confidentiality of your login credentials. Any access to the Platform using your login details will be considered as performed by you. Contact us immediately if your account has been accessed without your authorization. You also acknowledge our right to take any measures we deem appropriate in such cases.

You further agree to use the Service yourself and not to allow any third party to use it on your behalf, assuming full responsibility for its use.

The commercial relationship between you and KRISSPY is governed by the following contractual documents, listed in descending order of legal authority:

• the specific terms of the service (issued in particular cases);

• the general terms of the service.

In the event of any conflict between one or more provisions contained in the above documents, the provisions of the document with the higher legal authority shall prevail.

We store communications, files, contracts, purchase orders, and invoices on a reliable and durable medium to ensure a faithful and lasting copy. These communications, files, contracts, purchase orders, and invoices may be used as evidence. Unless proven otherwise, the data recorded by our teams constitutes proof of all exchanges between you and us.

The Terms come into effect when you accept them on the Website by registering for the Service. The duration of the commercial relationship between you and KRISSPY is defined at the time of registration, based on the options you select.

The Service may be offered either as a fixed-term subscription or, if you choose not to subscribe, on an unlimited basis. You may cancel your subscription at any time by deleting your account directly through the Platform. This cancellation will automatically take effect at the end of the current subscription period, resulting in the loss of access to the Service.

The subscription plans offered by KRISSPY are detailed on the Website and Platform and include, unless otherwise stated:

• a monthly subscription starting on the subscription date for an initial period of one month;

• an annual subscription starting on the subscription date for an initial period of one year.

Subscriptions are automatically renewed for successive periods equal to the initial term, from date to date, unless explicitly canceled via the Platform—at any time for a monthly subscription, and at the latest one month before the end of the current term for an annual subscription.

In all cases, KRISSPY reserves the right to terminate your subscription or your use of the Service no later than one month before the end of your current subscription period.

We are and will remain the exclusive owners of all intellectual property rights related to our trademarks (e.g., KRISSPY, etc.), the Service, and its content (including logos, domain names, designs, texts, sounds, illustrations, databases, graphic guidelines, privacy policy, cookie policy, etc.), our methods, know-how, and any other element you may access when using the Website and the Platform.

We are also and will remain the exclusive owners of all applicable licenses related to the general structure of the Website and the Platform, such as the software used to operate them, the algorithms we developed, and the APIs we use.

The relationship between you and KRISSPY does not imply that we grant you any license or usage rights over any elements of the Website or the Platform, nor does it constitute a transfer of ownership rights over the Service.

A non-exclusive, worldwide, and unlimited license is granted to you to use, modify, and reproduce the Service strictly for professional purposes, and only within the scope of activities related to KRISSPY.

Therefore, it is strictly prohibited—without our prior written consent—to translate, share, sell, or transfer the Service, in whole or in part, whether free of charge or for a fee, to any third party, including within your corporate group (e.g., subsidiary, parent company, etc.). Any unauthorized translation, transfer, sharing, or commercialization of the Service by KRISSPY is prohibited and constitutes a breach of contract and an infringement punishable under Articles L335-2 and following, and Articles L713-2 and following, of the French Intellectual Property Code.

The Website and the Platform may also mention, for various reasons, other logos, trade names, or registered trademarks that belong to us or to third parties and are protected by intellectual property laws. Any use of these elements not expressly authorized constitutes an infringement.

Service prices are indicated in euros and include all applicable duties and taxes. The Service is billed in advance, prior to the start of the monthly or annual subscription.

Unless otherwise agreed, invoices are payable immediately from the invoice date via automatic debit from your debit or credit card. The automatic debit is processed by the payment service provider specified on the Platform, which securely stores your banking information solely for this purpose. KRISSPY does not retain any banking data.

You certify that you have obtained all necessary authorizations to use the selected payment method. You agree to take all necessary steps to ensure that the payment can be successfully debited. The cost of the Service is payable and charged on the day of subscription, and then on each renewal date (anniversary date).

KRISSPY reserves the right to modify the price of the Service at any time, it being understood that the new price will only apply to quotes issued after the new price takes effect.

In the event of a dispute concerning part of an invoice, you must still promptly pay the undisputed portion of the disputed invoice. Any invoice-related disputes must be documented and communicated within 15 days of receipt.

It is agreed that the issuance of a new invoice, in the case of installment payments or recurring billing, voids the client's right to contest the previous invoice. No offsetting of amounts owed by KRISSPY may be made without its prior consent.

Any late payment by the Client may result in the immediate suspension of the subscribed Service, without prior notice or compensation, until the situation is resolved.
Late payment may also incur a late penalty equal to three times the legal interest rate, plus a fixed €40 recovery fee. In addition, the cost for a rejected direct debit is €20.
This penalty begins to accrue the day after the due date indicated on the invoice. It is payable automatically, without prior reminder, and will be automatically included in your next invoice from KRISSPY.

In the event of non-payment of the amounts due within the specified timeframe, or of any breach of these Terms, KRISSPY reserves the right to suspend the Service and your account(s), without any compensation of any kind, regardless of the economic consequences for you.

If you fail to resolve the situation, KRISSPY reserves the right to take any measures necessary to protect its interests, with all associated costs borne by you.